Privacy Policy

Privacy Policy

Introduction

Welcome to https://yacht-services-in-dubai.terratrek.net! We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we collect, use, and safeguard the personal data of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Utilize our applications and services as an authorized user.
  2. Visit and interact with our websites linked to this statement.
  3. Communicate with us via email, phone, or text messages/SMS for any reason, including receiving newsletters, promotional offers, or support requests.

Personal Data Collection

We collect various categories of personal data to provide and improve our services, as well as to personalize user experiences. The types of information we gather include:

  1. Account Information: Details associated with your registration, such as name, username, and email address.
  2. Payment Information: Credit or debit card numbers, expiration dates, and billing addresses required for transactions.
  3. Financial Information: Bank account details (if provided) and financial transaction records.
  4. Purchase Information: Products or services you have purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and other similar data collected from your mobile device for service delivery and analytics.
  6. Location Data: Your geographic location data, often obtained from IP addresses, GPS signals, or other tracking technologies.
  7. Feedback: Comments, suggestions, reviews, and ratings you provide to help us improve our services.
  8. Social Media Information: Publicly available information from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about products or services you have shown interest in or purchased, including preferences and customization options.

We collect this data through multiple sources: user input forms, account settings, interactions with our apps and websites, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They play a crucial role in enhancing user experience and enabling essential functions:

  1. Strictly Necessary Cookies: These cookies are required for basic functionality and to make our websites and apps usable. They ensure the secure delivery of services and prevent fraud.
  2. Preference Cookies: Used to remember your preferences, such as language settings or display options, to provide a personalized experience.
  3. Analytics Cookies: These tools track user behavior on our sites for analytics purposes, helping us understand how users interact with our content and improve its performance.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their preferences.

Retention and Deletion

We adhere to data retention policies based on legal requirements and the purpose for which the personal data was collected. Once the collection or processing of data is no longer necessary, we will delete or anonymize it securely. Our retention periods vary depending on the type of data and the applicable laws in our operations’ jurisdictions.

Security Measures

Protecting your personal data is a top priority. We implement robust security measures to safeguard information during transmission and storage:

  • Encryption: We employ encryption protocols for secure data transfer, ensuring that sensitive data remains confidential.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Control: Our systems have access controls in place to restrict unauthorized access to personal data.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights, please contact our Data Protection Officer or Privacy Team using the contact details provided in this policy. We will respond to your requests as required by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions related to privacy, data protection, or this policy, please contact us:

We appreciate your trust in our company, and we are committed to maintaining a secure and transparent data handling practice.